As you probably know, on January 24, President Obama delivered his third State of the Union address to Congress. And whether you're a Republican, a Democrat, or a die-hard Ralph Nader supporter, you were subjected to the rhetoric in his speech (assuming that you were, in fact, listening to what he said and not just staring at the orange hue of John Boehner's face for over an hour). Maybe what stuck was his repeated use of the phrase, "built to last", or his delightfully tacky joke about spilled milk. Perhaps it was just his unique speaking style that made the entire country feel infallible for 70 minutes.
Personally, I absorbed how often he brought up the stories of ordinary American citizens. Yet that alone would not have stayed with me for long; it was the surprise of settling in for a story about the perhaps-fabricated struggles of *insert name here* from Middle of Nowhere, USA, and then BAM! I was looking right into their surprised face. It was unsettling initially, to say the least, because I actually felt guilty for doubting the truth of Obama's words when I saw that these people were not just rhetorical devices.
For this reason, I would argue that the use of Jackie Bray, Bryan Ritterby, and Warren Buffet's secretary, Debbie Bosanek, were the strongest rhetoric in his speech last week, in the same way that "Joe the Plumber" redefined John McCain's 2008 political campaign.
The strategy is not unique to politics. Everyone has seen the long commercials for UNICEF that present the name and dirt-streaked face of a weeping African orphan left to raise his five siblings, infected by malaria and HIV and without hope. While this example takes on a decidedly more depressing spin than those in a political campaign, the basic idea is the same: choose a person to represent a larger group, give them a name, give them a story, and give them a face to prove that they're not hypothetical. A play on pathos, if you will.
Thus the questions remain: why does this strategy work? Why have such diverse organizations been able to exploit this rhetorical strategy when everyone has seen it before? And why does it continue to surprise me?
The truth of the matter is that as a world, we've become unaccustomed to having to look at people. With the ease of telephone and online communication, face-to-face interaction is less important than ever and eye contact is becoming a memory of a bygone era.
I always thought I was immune to this loss on interpersonal interaction; after all, I speak competitively every weekend, where connection with the audience is essential. But I realized that while I can dish it out, I can't take it. Sure, I am able to express my point while locking eyes with my listeners and appealing to every sensitive bone in their body, but I can no longer sit comfortably as someone uses those strategies on me. I am a citizen of this changing world like anyone else, speech team or not. So to see the people who were being referenced, to put a face to the symbol, unsettled me. And if this is the case, this rhetorical strategy's power will grow as we continue to become a faceless society.